General Practice (GP) Clinics

Ngā Mataapuna Oranga has 4 GP clinics located in the Western Bay Of Plenty region servicing over 11,000 enroled service users. The GP Clinics operate normal business hours Monday to Friday and after-hours services are via Accident and Health Care on the corner of Devonport Road and Second Avenue, Tauranga. Full and comprehensive GP Services are provided along with Practice Nursing plus direct referrals to our community-based services.

Our target population is high need Māori but we are open to all ethnicities, with a primary focus on providing affordable and accessible GP Services to whānau who may not normally access these services due to a number of barriers. 


Telehealth – The Video Doctor service

If you live in a rural area within the Bay of Plenty catchment area, for example on Matakana Island, in Opotiki and surrounding areas, or Te Kaha and the East Cape you may be able to gain access to a doctor, or hospital level medical advice through telehealth. Telehealth is where a patient video chat with a doctor in another location. You can see an example of consultation using telehealth below. This is a patient view of the video doctor service at Te Awanui Haurora, Matakana Island. This service has been running since 2013.


Health Services – Ratonga Hauora

Ngā Mataapuna Oranga is a collective of six service providers promoting whānau health and wellbeing from Katikati in the West to Te Puke and reaching out to Kawerau, Tāneatua, and Rūātoki.

These providers are:

Te Rūnanga o Ngāi Tamawhariua   Katikati

Pirirākau Hauora Trust   Te Puna, Tauranga

Te Puna Hauora ki Uta ki Tai   Western Bay of Plenty

Te Manu Toroa   Western Bay of Plenty


Education Services – Ratonga Mātauranga

Ngā Mataapuna Oranga is a collective committed to improving knowledge and education for its staff as well as the communities that engage with its service providers.

These education opportunities are…

For the community that engages with its services providers:

– Antenatal Classes
– Community Tikanga Māori Programs
– Community Holiday Programs
– Drivers Licencing Courses
– Rangatahi Leadership Forums
– Computers in Homes project in partnership with the 20/20 Communications Trust
– Stepping Up Computer Literacy Programme with 20/20 Communications Trust
– Financial Literacy seminars coming in latter 2012

For its staff

– Dynamics of Whanaungatanga
– Whānau Ora Practice Training
– Mental Health Staff-Group Supervision
– Quality Training
– Clinical Supervision Training


Whānau Ora

NMO is one of 33 Whānau Ora collectives in NZ.

The key aim of the Te Puni Kōkiri Whānau Ora initiative is to bring about transformation for the whānau and the providers they engage with. Providers are tasked with transforming their services to a whānau centred delivery model, whilst whānau are encouraged to have dreams and aspirations to strive towards. This is achieved through whānau ora plans that have a short, medium and long term focus for the whānau.

The ultimate vision is Mauri Ora, Mauri Tau – Whānau Prosperity and Wellbeing


Social Services – Ratonga Tiaki Tāngata

NMO providers have a range of social services to complement its health services.

They are:

– Mental Health Social Workers, including community health workers
– AoD counselors
– General Social Workers attached to GP Clinics and Hauora
– Early Years’ Service Hub which is a community information center focused on whānau with children up to 6yrs of age.

Key areas of focus are Early Childhood Education and Health. Various specialists operate clinics for pepe and tamariki throughout any given month

– Specialist Social Worker working with teenage parents who have little to no support structures in place and are not accessing
services in the community
– Home Based Support for people living with disabilities
– Budget Advice


Community Engagement – Whakatuitui Hapori

NMO Providers engage with their communities in a variety of different ways including attending or operating forums, face to face with clients and through hapū based hauora.


NMO Providers have a number of services to pēpi/tamariki including:

– Oral Health Care 0-12yrs
– Tamariki Ora Well Child Services 0-5yrs
– Te Ha Ora Antenatal Programme
– Child and Adolescent Mental Health
– Early Years’ Service Hub up to 6yrs of age
– Full range of GP Services
– Health Promotion 0-5yrs
– Injury Prevention


NMO Providers have a range of services for rangatahi including:

– Youth Groups
– Health Promotion
– Oral Health Services 13-18yrs, clinic or mobile based
– Holiday Programmes
– Child and Adolescent Mental Health
– Specialist Social Worker working with teenage parents who have little to no support structures in place
and are not accessing services in the community
– AoD counselors
– Full range of GP Services


NMO Providers have a range of services for pakeke including:

• Adult Mental Health Services

• AoD Counsellors

• Full range of GP Services

• Facilitating Parenting Programmes

• Budget Advice

Whānau Support – Tautoko Whānau

SAGES Programme

– General Social Work

– Dietician Services

– Specialist Nursing

– Kaumātua Programmes

– Rongoa Māori

– Mirimiri