Our Services

Primary Health Care

Tūāpapa is grounded in the delivery of evidence -based care and respects each person’s right to choose what’s right for them. It acknowledges that whānau have contrasting beliefs and customs and guarantees equitable access to all services. 

Accelerating and spreading the delivery of Tūāpapa is an essential deliverable in response to what whānau have told us is important to them and how they would like to see our services respond to their needs and aspirations.  

The provision of services within Ngā Mataapuna Oranga PHO and the NMO Network is through our contracted network of Kaupapa Māori Providers.  In many instances, these services will be your first point of contact with the health system. 

General Practice
(GP) Clinics

Our providers are:

Pirirakau Hauora – Te Puna, Tauranga

Te Manu Toroa Trust – Gate Pa, Tauranga

Ta Akau Hauora – Papamoa, Tauranga

Nga Kakano Foundation – Te Puke

Ngā Mataapuna Oranga has 4 GP clinics located in the Western Bay Of Plenty region servicing over 11,000 enroled service users. The GP Clinics operate normal business hours Monday to Friday and after-hours services are via Accident and Health Care on the corner of Devonport Road and Second Avenue, Tauranga. Full and comprehensive GP Services are provided along with Practice Nursing plus direct referrals to our community-based services.

Our target population is high need Māori but we are open to all ethnicities, with a primary focus on providing affordable and accessible GP Services to whānau who may not normally access these services due to a number of barriers. 

When you enrol with one of our general practices you are automatically enrolled with Ngā Mataapuna Oranga PHO.  This means that you will have access to a family doctor at that general practice who knows your medical history and makes sure you and your whānau receive the best health care for your situation.

Simply contact one of the general practices listed that is convenient to you, whether that is near your home, workplace, school or childcare centre. Check that it is accepting patients and ask to enrol.

Yes – you can enrol for free, and your children can enrol for free.

Most people living in our area can enrol, although there are certain requirements such as being a New Zealand citizen, being a New Zealand resident, or being here on a work visa. If you’re not sure if you’re eligible, ask your general practice or visit the Ministry of Health for guidance.

You can only enrol with one general practice, and if you visit another general practice where you are not enrolled then you might have to pay more. However, you can switch enrolment from one general practice to another if you wish.

The people who can see your enrolment information include some of our staff, some of the staff at your general practice and the Hospital Emergency Department Doctors.  We also need to send your enrolment information to the Ministry of Health so that we can obtain funding to subsidise your visits to your general practice.

The Ministry will check your details for various reasons, such as ensuring that you’re not enrolled with two general practices and making sure that you’re eligible to be enrolled.

Collecting ethnicity data provides us with useful information including whether any of our patient populations are experiencing disparities in their health or their health care.

You may be eligible to other discounted services if you have a Community Services Card 

Find out more here > https://www.workandincome.govt.nz/products/a-z-benefits/community-services-card.html

The High Use Health Card offers the same benefits as a Community Services Card.

Find out more here >
https://www.health.govt.nz/new-zealand-health-system/claims-provider-payments-and-entitlements/high-use-health-card-payments

Te Puna Hauora
ki Uta ki Tai

Te Puna Hauora ki Uta ki Tai provides a range of community mental health services within the Western Bay of Plenty.  Services are in central Tauranga and include clinical, cultural, and social support for whānau.  The team is made up of experienced and qualified health professionals including registered mental health nurses, social workers, counsellors and whānau therapists.

This is a free, community service for children and adolescents up to 18 years old and their families/whānau. It provides assessment and treatment for children and adolescents with mild to moderate mental health disorders.

This is a free community service for adults aged between 18 to 65 years. The NASC offers access to a wide range of community-based resilience, recovery and support-focused services. Needs Assessments are undertaken to identify individual strengths, supports and activities that are likely to lead to resilience and recover outcomes for the individual and their whānau.

This service is for adults aged 18-65 years and offers community-based assessment and treatment service that provides integrated care for those experiencing alcohol and other drug problems, along with co-existing problems of addiction and mental health.

Whānau Ora is an approach that places whānau at the centre of decision making about their future and in control of the services they need to achieve their aspirations. The Whānau Ora kaiarahi will support whānau through this process and connect the whānau with agencies or specialist services that can progress them towards achieving their goals

Te Manu Toroa

Te Manu Toroa is a whānau-centred health provider in Gate Pa.  Mental health covers a wide range of issues that can often be difficult to pick up on. The key services are listed below but if you or someone you know is having problems, contact them regardless of whether you see a complimentary service listed 

Family-Centred Service aims to foster wellbeing/mauri ora for families and whānau who have experienced or are at risk of experiencing family violence. Family/whānau perspectives, safety, needs and aspirations are at the centre of services provided. 

Kaupapa Māori Family Start is a child-centred, intensive program that focuses on improving children’s health, learning, relationships, family/whānau circumstances, environment and safety.

Whānau Ora is an approach that places whānau at the centre of decision making about their future and in control of the services they need to achieve their aspirations. The Whānau Ora kaiarahi support whānau through this process and connect the whānau with agencies or specialist services that can progress them towards achieving their goals

Youth Services aim to identify vulnerable youth, encourage them to participate in individual/group programmes and interventions that transform each young person and helps set them on the path to a positive and fulfilling adult live. The service involves the provision of meaningful, structured, and preventative programmes that support at-risk youth.

Child, Infant & Adolescent Mental Health Service (ICAMHS) is a free, community service for children and adolescents up to 19 years old and their families/whānau. It provides assessment and treatment for children and adolescents with mild to moderate mental health disorders

Alcohol & Drugs (AOD): Youth Service is a community and school based AOD service for Youth aged between 12 – 19 years.  A holistic approach is used to identify the issues that may be causing the young person to use drugs and/or alcohol. The service is led by the young person, where they are able to set their own goals regarding their use (harm reduction, change, abstinence).

Hāpainga stop smoking programme is a free service available to clients who want to stop smoking. We will develop a Quit Smoking Plan that works for you, provide free nicotine patches, gum or lozenges to help with cravings and provide ongoing support to ensure you achieve your goals

Hei Oranga is the primary mental health and wellbeing service with kaimahi who support whanau of all ages enrolled at the Te Manu Toroa general practice who may require awhi tautoko for their health and wellbeing.  The team is made up of a wellbeing clinician who provides therapeutic interventions; a health improvement practitioner delivering immediate brief clinical behavioural interventions and heath coaches who work in partnership with whanau to achieve their wellbeing goals. 

Whānau Support is a community-based service offering support, education, information and advocacy to the whānau of a person who has, or who may be developing, a major mental illness or addiction

Peer Support is a community-based service which provides support, education, information and advocacy to a person who has, or may be developing, a major mental illness or addiction

Kaupapa Māori needs Assessment & Co-ordination (nasc) is a free community service for adults aged between 18 to 65 years. The NASC offers access to a wide range of community-based resilience, recovery and support-focused services. Needs Assessments are undertaken to identify individual strengths, supports and activities that are likely to lead to resilience and recover outcomes for the individual and their whānau

Adult Home Based Support Service is a free community service for adults aged between 18 and 65 years with mental illness. This is a person-centred service supports people living with mental illness who live independently, but not necessarily alone, in their community.

Alcohol & Drugs: Adult Service is for adults aged 18-65 years and offers community-based assessment and treatment service that provides integrated care for those experiencing alcohol and other drug problems, along with co-existing problems of addiction and mental health. Drug and alcohol treatment, therapy, support, and case management (individual, group and inclusive of family and whānau) is provided and all individuals are offered interventions that are appropriate according to the assessed need in relation to their drug and alcohol use, related problems, and readiness for change.

Te Akau Hauora Kaupapa Dental Surgery is a fully equipped fixed surgery clinic in Papamoa.  It provides all dental services for tamariki and rangatahi in the Tauranga Moana region. 

Kōhanga Reo and School based Dental Services is a free Kaupapa Māori Dental Service to all children under the age of 18 years who are not currently enrolled with a dentist.  This service offers onsite dental care for children at schools and kōhanga reo around the Western Bay of Plenty area.

Mobile Adolescent Dental Services is a free service available to all adolescents under the age of 18 years who are not currently enrolled with a dentist. This service offers onsite dental care for students in the Western Bay of Plenty area. 

Community and Fhānau / Family Services are provided in partnership with the client and whānau in a range of settings such as the client’s home, marae or community centre.

Cardiac Services is a community-based nursing support service providing education, clinical advice and support to help adults diagnosed with a heart condition. Heart disease describes any type of disorder that affects the heart.

Diabetes Services provides education and support for adolescents and adults living with Type 1 or Type 2 Diabetes. With advanced knowledge around medications and diabetic conditions this service also provides up-to-date treatment options and management care plans for whānau.

Dietitian Services offers a free, community-based assessment and treatment care plan for nutrition-related health problems such as Diabetes, Obesity and Heart Disease. Personalised Nutrition Care plans with goals are developed after a comprehensive assessment with regular follow up visits for ongoing support

Respiratory Services are free community nursing services for children and adolescents with asthma and other respiratory disorders. The service aims to build on the strengths of children who have been diagnosed with asthma so that early intervention, prevention, treatment, and ongoing management is maximised.

Pēpi Ora is a free Well Child Service that is available to all families/whānau for children from birth to five years. Registered nurses will visit regularly to monitor development as well as provide helpful hints, tips education and advice.

Kaupapa Māori Advanced Nursing Services ensures accessibility to nursing services for all our clients and delivered in locations that work for you. This can be at home, work, marae or any location convenient to you.

Te Whare Oranga o Te Manu Toroa – Wellness Centre is a complimentary therapy service that provides treatments not only beneficial for general health and wellbeing but also helps in the management of a variety of health conditions. 

Mild Hyperbaric Oxygen Therapy (mHBOT) is a specialised therapy that creates an increase in atmospheric pressure combined with an increase in oxygen concentration using a Hyperbaric Chamber. Increasing the amount of oxygen circulating throughout one’s body promotes faster and more effective healing for a wide variety of diseases and illnesses. It can also provide numerous preventative health benefits.

Pulsed Electromagnetic Field Therapy (PEMt) is a non-invasive treatment therapy using low frequency magnetic energy complimentary to our bodies natural energy and chemistry. Exposure to these lower frequency magnetic fields can help improve circulation, reduce muscle tension and inflammation, improve tissue healing, reduce anxiety and stress, improve sleep and stimulate cell regeneration. 

Brain Gauge is a research grade neuro-diagnostic tool which measures with 90% accuracy what part of the brain may not be operating optimally and how badly it is affected.  It allows us to check for early signs of dementia, Parkinson’s or track improvements during mHBOT and PEMt treatments. 

Mirimiri Massage Therapy is a traditional Māori healing technique that seeks to restore and rebalance the body. This is achieved by applying pressure to trigger points and pressure points, using tools such as kōhatu (stones), spine and joint alignment techniques and the use of hands, feet, elbows, and bodyweight to work the muscles and tissue. It is like other traditional massage providing increased circulation to the body and incorporates Māori wairua. Mirimiri has been found to increase serotonin and dopamine, which are neurotransmitters that help reduce depression and can helps with the management of stress thereby providing a better emotional and spiritual balance. 

Family Centred Services aims to foster wellbeing/mauri ora for families and whānau who have experienced or are at risk of experiencing family violence. Family/whānau perspectives, safety, needs and aspirations are at the centre of services provided.

Kaupapa Māori Family Start is a child-centred, intensive program that focuses on improving children’s health, learning, relationships, family/whānau circumstances, environment and safety.

Whānau Ora is an approach that places whānau at the centre of decision making about their future and in control of the services they need to achieve their aspirations. The Whānau Ora kaiarahi support whānau through this process and connect the whānau with agencies or specialist services that can progress them towards achieving their goals

Youth Services aim to identify vulnerable youth, encourage them to participate in individual/group programmes and interventions that transform each young person and helps set them on the path to a positive and fulfilling adult live. The service involves the provision of meaningful, structured, and preventative programmes that support at-risk youth.

Pirirakau Hauora

Pirirakau Hauora is dedicated to the provision of individual and personalised services aimed at achieving wellbeing for Pirirakau uri and hapori. It offers the services of a fully equipped medical clinic and delivers a range of community health and social services mainly to the people of Pirirakau and Tamawhariua. 

Community Nursing Services that provides quality nursing services and care to the communities of Pirirakau and Tamawhariua. Included in this service are home visits, health promotion and care plans.

Oturu Kaumatua Support Services romoting the wellbeing and independence of kaumatua to remain independent and in their homes.

Respite Flexi-Care day programme that promotes kaumatua health, wellbeing and independence and engagement and connection to their hapori.

Kaumatua Programme held fortnightly for people aged 55+ affiliated to the Pirirakau hapū.

Rangatahi Services are based on Te Pou Tahi aimed at the provision of rangatahi health and wellbeing programmes throughout the Western Bay of Plenty and Tauranga region.

The goals to empower rangatahi to take responsibility for their own health and wellbeing; promotion of responsible sexual behaviour and well-informed choices; programmes that empower rangatahi to take control of their future and strive for greatness; and supporting rangatahi to cope with the pressures of life in today’s society.

Kaupapa Māori Mental Health Services are free to tamariki (children), rangatahi (adolescents) and pakeke (adults). These services include but are not limited to advocacy; assessment (including cultural assessments), case management, support planning and managing wellness. We can also refer on to other services.

Whānau Ora Services place whānau at the centre of decision making about their future and in control of the services they need to achieve their aspirations. This service includes advocacy, health promotion, home visits, awhi/tautoko, followup, care plan development and liaison.

Kaupapa Māori Needs Assessment & Co-ordination (nasc) is a free community service for adults aged between 18 to 65 years. Kaimahi work with tangata whaiora, their whanau and significant others to assess their needs and plan and coordinate the appropriate services.

Needs assessments are undertaken to identify individual strengths, and support the activities required that are likely to lead to resilience and positive outcomes for the tangata whaiora and whanau.

Te Runanga o Ngai Tamawhariua

Te Runanga o Ngai Tamawhariua is a kaupapa Māori provider located in Katikati and offers mental health and social support to Māori.

Kaupapa Māori Adult Mental Health Services is for adults aged 18-65 years and offers community-based assessment and treatment service that provides integrated care for those experiencing alcohol and other drug problems, along with co-existing problems of addiction and mental health.

Infant, Child & Youth Mental Health Service (ICAY) is a free, community service for children and adolescents up to 18 years old and their families/whānau. It provides assessment and treatment for children and adolescents with mild to moderate mental health disorders.

Whānau Ora Services place whānau at the centre of decision making about their future and in control of the services they need to achieve their aspirations.

Whānau Ora Kaiarahi support whānau through this process and connect the whānau with agencies or specialist services that can progress them towards achieving their goals This service includes advocacy, health promotion, home visits, awhi/tautoko, followup, care plan development and liaison.

Waitaha Hauora

Waitaha Hauora is an iwi based provider located in Te Puke and offers health and social support and advocacy to Māori in Te Puke.

Whānau Ora Services place whānau at the centre of decision making about their future and in control of the services they need to achieve their aspirations.

Whānau Ora Kaiarahi support whānau through this process and connect the whānau with agencies or specialist services that can progress them towards achieving their goals This service includes advocacy, health promotion, home visits, awhi/tautoko, followup, care plan development and liaison.